Electric Token number not working

[FanaM1]

Good morning, @MugivhiRV.

Thank you for bringing this to our notice; we apologies for any inconvenience this has caused.

We would like to check into it; please send us an email at [email protected] with your personal details.

Looking forward to receiving your email about this.

Regards,

Standard Bank Team

[MugivhiRV]

I NOLONGER HAVE AIRTIME TO CALL.

[MugivhiRV]

Yes that's the two token which is not working and I was surprised why they sent me two tokens instead of 1 it keeps on rejecting

[MugivhiRV]

My electricity token is not working and my R200 is gone please help

[MugivhiRV]

Standard Bank:
Ref: VAS00057154387
Amt: R200.00
U: 98.20kWh
5204 5199 7873 3114 8901
6289 4750 7231 9094 4932
Debt: R0.00
Charges: R0.00
Query? 0860 288 673

[FanaM1]

Good afternoon @David22.

We appreciate you bringing this to our attention.

Please describe the error message you are receiving.

Alternatively, you may call our staff at 0860 288 673 for assistance with the voucher.

We look forward to hearing from you.

Regards,

Fana.

The Standard Bank Group

[David22]

Hi

I bought electricity and received the token number, but the meter keeps on rejecting the number.
What should I do?