How Do I Change My Cellphone Number For Banking

[Patricia1975]

0792803934

[FanaM1]

Good day, wethuspoko123.

Thank you for reaching out.



Please be informed that contact numbers are updated by our branch in accordance with our banking policy.



This procedure is implemented to ensure the accuracy of the provided details. To facilitate a smooth transition, there is a form you'll need to complete to confirm the change of contact number.



Please feel free to contact me if you need any further information.



Regards,

Standard Bank Team

[wethuspoko123]

Yes

[FanaM1]

Good day, @Pricing.

Thank you for reaching out.

Please be informed that contact numbers are updated by our branch in accordance with our banking policy.

This procedure is implemented to ensure the accuracy of the provided details. To facilitate a smooth transition, there is a form you'll need to complete to confirm the change of contact number.

Please feel free to contact me if you need any further information.

Regards,

Standard Bank Team

[Pricing]

I want to change number

[FanaM1]

Good afternoon, community members.

We appreciate your feedback regarding the inconvenience of our current process requiring physical forms and branch visits.

Your concerns are valid, and we apologize for any inconvenience this has caused. We understand the importance of providing convenient and accessible services to all our customers, regardless of location.

Rest assured, we are actively reviewing our procedures to identify opportunities for improvement. Our goal is to enhance our digital offerings to streamline processes and reduce the need for branch visits wherever possible.

Your input is invaluable in this process, and we thank you for bringing this to our attention. If you have any further suggestions or feedback, please feel free to share. We're committed to providing the best possible banking experience for you.

Thank you for your patience and understanding.

Best regards,

Standard Bank Team

[Jesus_Christ]

They getting us indebted

[Jesus_Christ]

Standard bank must avail those so-called forms that force us to go to the branch😒we're not neighbours with them, they getting indebted on transportation

[Jesus_Christ]

I emailed a subject "Number change " to that with my ID number and New phone numbers,how long will it take you guys to change the number?

[Tremaine123]

I would like to change my cellphone number

[FanaM1]

Good day, @Phind074 and @Nthabisengmarth.

Thank you for reaching out.

Please be informed that contact numbers are updated by our branch in accordance with our banking policy.

This procedure is implemented to ensure the accuracy of the provided details. To facilitate a smooth transition, there is a form you'll need to complete to confirm the change of contact number.

@Phind074, we kindly advise against posting personal or account details on this public platform. For your security, please forward such details to the provided email address: [email protected]. 

Kind regards,

Standard Bank Team

[Phind074]

I want to change my number

[Nthabisengmarth]

How do I change my cellphone number

[FanaM1]

Good day, community member.

We're sorry to hear about that.

Our team needs to have a look into as it sounds more like your profile was not updated accordingly.

Please send an email to [email protected] with a subject line " Contact number change", along with your ID number and new contact details.

Kind regards, 

Standard Bank Team.

[197911]

I went to change my cell phone number that I registered my with today, when I want to use my internet baking to deposit money on my trading account, still they send OTP on my old phone number, I am disappointed with standard bank.

[FanaM1]

Good morning, @Nt11.

Thank you for reaching out.

Contact numbers are changed by our branch as per the banking policy.

The reason for this is to ensure that the details provided are correct, and there is a form you need to fill out for confirming a contact number change so that the process is seamless.

Kind regards,

Standard Bank Team

[Nt11]

I need to change my number

[Nt11]

I have lost my old so I asked with due respect also with good manners to help me to change my number

[Boipelo23]

Hello @Xollie06 

Thank you for contacting us

To change your personal details such as your contact details, you will need visit your branch. Once your contact details have been ammended, you will update your contact details on your banking channels such as the mobile app, cellphone banking and internet banking.

We hope this was helpful.

Kind regards,

Boipelo.

Standard Bank Team

[Xollie06]

Number change