How to unlink uCount tile on the mobile app

[StandardBank]

Hi Louisnel013,

Can you please send a detailed email to [email protected] so that a specialist can assist you.

Regards,

Standard Bank Team

[louisnel013]

I also have the same problem. I did phone them and no one can help me. I keep getting told to call this number and that number. What can I do?

[zinhlehl]

i havw the same problem after changing my password.

[StandardBank]

Hi

Changes to your password does not affect your Ucount Tile on the App. If you do experience any problems, you may call Ucount on 0860 826 868.

Kind regards,

Standard Bank

[olwethunhanha]

How to unlink UCount tile in the smartphone app.
I changed my password for my uCount account, now it doesn't show my points balance. I get an error that reads: We're having trouble retrieving your data