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A one-stop forum for all your banking questions
19-03-2024 12:30 PM
Good day, @Shanice11.
Thank you for getting in touch.
Kindly contact our instant money team at 0860 466 639.
Kind regards,
Standard Bank Team
18-03-2024 10:58 AM
18-03-2024 10:28 AM
Good morning, @Wilhelminap.
Please note that voucher SMS messages are received within seconds after the voucher has been successfully created.
If you created the voucher, you can check the instant money voucher number under Instant Money Manage.
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App.
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Standard Bank Team
16-03-2024 02:42 PM
15-03-2024 02:54 PM
Good day, @Muchena88.
Thank you for reaching out.
Voucher SMS messages are received within seconds after the voucher has been successfully created.
If you created the voucher, you can check the instant money voucher number under Instant Money Manage.
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App.
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Standard Bank Team
15-03-2024 12:50 PM