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A one-stop forum for all your banking questions
10-07-2020 12:12 AM
Hi I have tried the steps provided but it still says link card when I open the app
18-12-2015 07:57 AM
Hi Wynand,
I am not sure I understand your query. For Standard Bank to Standard Bank transfers it can take up to 24hrs for the funds to be available. For Standard Bank to another bank it can take up to 3 business days to reflect.
Regards,
Standard Bank Team
17-12-2015 07:44 PM
12-11-2015 11:00 AM
Hi,
You need to link both accounts on the App. Please click on the link provided to see how you can do this: http://bit.ly/1PpGHf4
12-11-2015 09:57 AM
26-08-2015 05:37 PM
Hi Casper
The issue has been resolved last night and you should be able to amend your name back to what it was before without experiencing any issues.
Kind regards,
Standard Bank
25-08-2015 03:12 PM
Poorly written software, how can the bank dictate how pple should name their devices?
i've been using a naming convention for all my devices and for years had no problems what so ever - until now...
The new SB app is just not good enough!
25-08-2015 11:43 AM
On your mobile device please :
STEP 1: Go to settings on your iOS device
Step 2: Once in Settings select “General”
Step 3: Once in General please select “About”
Step 4: Select “Name”
Step 5: Remove any special characters (anything other than letters) and select done
Step 6: Re-open your App and continue banking if possible
25-08-2015 08:11 AM
I didnt need to remove any special letters - just retyped in the phone name and then app worked again! Very weird though.
25-08-2015 07:33 AM
24-08-2015 08:22 PM
24-08-2015 08:17 PM
24-08-2015 05:53 PM
Hi
Please review the below in order to correct this issue:
STEP 1: Go to settings on your iOS device
Step 2: Once in Settings select “General”
Step 3: Once in General please select “About”
Step 4: Select “Name”
Step 5: Remove any special characters (anything other than letters) and select done
Step 6: Re-open your App and continue banking if possible
Kind regards,
Standard Bank
24-08-2015 05:28 PM
24-08-2015 05:19 PM
Hi, please forward the steps below to resolve this matter: Settings>General>About>Name>Remove special characters & select “done”. Test the app
24-08-2015 02:12 PM
I have just downloaded the new app (after happily using the older version for ages) but new one doesnt work. I have tried over and over to reload and link my cards but with out any luck ??
24-08-2015 02:05 PM
24-08-2015 12:46 PM
24-08-2015 12:22 PM
Hi
Please send us a detailed email to [email protected] so that we may assist you further.
Kind regards,
Standard Bank
23-08-2015 07:39 AM