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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Opened an account online.. I was able to deposit money but I’m unable to make any payments

Reply
3 REPLIES 3
FanaM1
Community Coordinator

Thank you for confirming.

 

Your account has a branch block status. You need to visit your nearest branch with your ID book to unblock your account.

 

Kind regards,

Fana.

NobMala09
New Contributor
FanaM1
Community Coordinator

Hi @NobMala09.

 

Congratulations! and welcome to the family. What error message are you getting on your end?

 

Kind regards,

Fana.

NobMala09
New Contributor
I’m unable to send money or make payments