Re:awaiting opt for mobile app need help

[FanaM1]

Good day, @mafekingronecha.

We appreciate you telling us this.

Please email us so that we can investigate this.

We anticipate receiving your email.

With regards,

Team Standard Bank

[mafekingronecha]

I was at the branch on Monday uitenhage , I can't believe that the reasons I went their are still no solved as am struggling with the problem now

[mafekingronecha]

I have check my emails and messages still nothing please assist

[FanaM1]

Good morning, @mafekingronecha.

We appreciate you alerting us about this.

We would be happy to investigate this matter for you. Please make sure the OTP email isn't in your spam or junk folder before we proceed.

Please send us an email at [email protected] with your personal information and the name of the branch you visited if there isn't one already.

We are eager to hear your opinions.

With regards,

Team Standard Bank

[mafekingronecha]

I was at the bank today for reset of mobile app was told to wait on opt pin but have not received yet tried to on my own now am unable to die to the email address that didn't want to load so I changed it yet no opt pin