blocked card , while in Ghana

[FanaM1]

Thank you fot taking my call @LuciaW.

I managed to transfer you to our fraud team. please let me know if they managed to assist you.

Kind regards,

Fana.

Standard Bank Team.

[LuciaW]

hi , i have had this account forever , payments were no different than before .

[LuciaW]

+233548508698

[FanaM1 · Accepted solution]

Hi @LuciaW.

Thank you for reaching out.

The error received refers to card blocked due to suspected fraudulent activity.

Our fraud team will need to validate some of the transactions you may have processed.

I understand that you were unable to contact us when you attempted. Please share your contact details.

I will ensure that one of our fraud team contacts you and assist you.

You're welcome to contact our fraud team should you wish to attempt to contact them once more on +27 10 249 0070.

Thank you,

Fana.

Standard Bank Team.

[LuciaW]

Good day 

I am trying to make payments , but it says my card has been blocked via computer. 

tried to make payment with my phone it says hot card, i dont understand , made a payment last week . 

I tried calling the JHB contact number , firstly the guided number press a number does not work . takes you to vehicle finance. 

Help frustrated !!!!!!!!