Hot card

[FanaM1]

Good morning, @742000.

Thank you for getting in touch.

To safeguard against potential fraudulent activities, our vigilant fraud team may place a "hot card" status on your account.

In such instances, you'll receive an SMS prompting you to verify any transactions that are flagged as suspicious.

Additionally, our system will make every effort to reach out to you directly for further validation of these transactions.

However, if you don't receive any communication as described above, please don't hesitate to contact our fraud team at 0800 222 050 (toll-free) to promptly unblock your card.

Should you need any further assistance with this matter, please feel free to let us know.

Kind regards,

Standard Bank Team

[742000]

Can my card by unblocked no fraudulent activities have

[FanaM1]

Good day, @Kagisoschoeman.

Thank you for reaching out.

A hot card is placed by our fraud team when suspecting fraudulent activities.

An SMS is sent to you to validate suspected transactions.

Our system will also attempt to contact you to validate suspicious transactions.

Should any of the above listed items not come through, please contact our fraud team on 0800 222 050 (toll-free) to unblock your card.

Let us know if you require further assistance on this.

Kind regards,

Standard Bank Team.

[Kagisoschoeman]

Hi my name is kagiso Iam struggling to send money on app it says invalid card hot card