Hi @RadebeBhongane.
We appreciate you bringing this to our attention.
To get your account information, you can use the following platforms:
- You can use our self-service platforms, such as our mobile app, cellphone banking, or Internet banking.
- You can visit your nearest ATM and use your bank card for your account information.
- You can visit your nearest branch with your ID book.
Your challenge that you are facing requires a different approach; our team needs to update your digital profile.
Please call us at 0860 123 000, options 3 and 4, for assistance.
Please let me know if this information helps.
Kind regards,
Fana.
Standard Bank Team