Hi @7293844.
Thank you for reaching out.
Instant money voucher SMSs are received within seconds after the voucher has been created successfully.
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App,
Click transact,
Select send,
Select manage vouchers.
You can request the sender to provide you with the voucher pin number. Above is the steps to follow to retreive the instant money voucher.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin related issues, kindly contact our instant money team on 0860 466 639.
Kind regards
Fana.
Standard Bank Team.
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