Good day, @Paulus6780.
Thank you for reaching out.
You can now change the OTP from SMS to email thanks to new functionality.
To be able to switch it, you must be DigiMe'd.
There is a setting for "Manage OTP preference" in Internet banking.
You can switch back and forth between SMS and email.
Our staff will not be able to help if the email is not listed on any of your banking profiles.
front and back of your card.
3 specimen signatures
-Copy of ID and passport.
letter confirming the email address you need to change the OTP's to and the card number you use for internet banking.
Our team will help you successfully after receiving all of your mail.
For prompt support, send them to
[email protected].
Kind regards,
Standard Bank Team.
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