Hi @RadebeBhongane.
We appreciate you bringing this to our attention.
To get your account information, you can use the following platforms:
You can use our self-service platforms, such as our mobile app, cellphone banking, or Internet banking.
You can visit your nearest ATM and use your bank card for your account information.
You can visit your nearest branch with your ID book.
Your challenge that you are facing requires a different approach; our team needs to update your digital profile.
Please call us at 0860 123 000, options 3 and 4, for assistance.
Please let me know if this information helps.
Kind regards,
Fana.
Standard Bank Team
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