Hi @RikusV69.
We appreciate you bringing this to our attention, and we would like to investigate this for you. We appreciate you bringing this to our attention, and we would like to investigate this for you.
Kindly share any reference number they provided you with and your personal information at
[email protected].
Please note that to get your settlement, from your home screen:
Select the vehicle asset finance account (car loan account) tile.
Select "Get a settlement quote" under "Pay off your loan."
Your settlement amount will be displayed, and a settlement quote will be automatically emailed to your email address. This quote will only be valid for five working days.
If you aren't registered for self-service banking, our VAF team can assist with the amount at 0860 000 000.
Can I kindly advise that you don't post your personal or account details on this platform, as it's public? Kindly forward these details to the provided email address,
[email protected], should you request to be assisted by email.
Please let me know if this solution helps.
Kind regards, Standard Bank Team
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