Good day, @fabianwarren207.
Thank you for getting in touch.
If you initiated the voucher, you can conveniently track its status using Instant Money Manage.
To access it through the app, simply follow these steps:
Open and sign in to the Standard Bank App.
Navigate to "Transact."
Select "Send."
Choose "Manage Vouchers."
If you're waiting for the voucher number from the sender, here's how they can share it with you via their mobile app.
For vouchers issued by betting companies, reach out directly to the company and request a resend if needed.
If you encounter any PIN-related issues, our dedicated Instant Money team is here to assist you at 0860 466 639.
Warm regards,
Standard Bank Team
... View more