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Reversing payment

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Nonkuzn
Occasional Visitor

Reversing payment

How do I reverse a payment made to a beneficiary?
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Community Coordinator

Re: Reversing payment

Hello @Nonkuzn,

 

The best way to resolve this is to make sure that it is a scheduled payment not an immediate payment for reversal. Note, if this payment is for a personal beneficiary you will have to contact the other party as you will be only eligible to recall/reverse a debit order not a personal transaction.

 

You can contact us or visit our nearest branch to action this.

 

Let me know should you still need further assistance on this.

 

Regards,

Boitumelo

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BILLjoy1
New Contributor

Re: Reversing payment

All the payment to naedo can you please reverse it
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BILLjoy1
New Contributor

Re: Reversing payment

From the 22 desember i si that debits whent of not ts 0ne if please i cant get to a bank and i ask them on emails
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denisealwyn
Occasional Visitor

Re: Reversing payment

Can you reverse the money to Naedo plaese and subtract the amount on the settled date
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Ryna
New Contributor

Re: Reversing payment

How do i reverse a payment thats made to a company
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Ryna
New Contributor

Re: Reversing payment

How do i reverse a payment made to a company
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Mandito
New Member

Re: Reversing payment

Can i use this app to reverse debit orders?
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Community Coordinator

Re: Reversing payment

Hello @Mandito,

 

Please be advised that currently the feature to reverse debit orders on the Mobile Banking App hasn't been enabled. You will need to visit your nearest branch in order to be assisted with the reversal.

 

Regards,

Mandy

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RCE
Occasional Visitor

Re: Reversing payment

IB Future dated payment reversal
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Kabelo8044
New Member

Re: Reversing payment

Eish im also want to do that
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Justin08
Occasional Visitor

Re: Reversing payment

Sounds legit
How do I get hold of the persons details of the Account I sent it too. ( the account holder) as I made it a personal ben transact
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Melanie28
Occasional Visitor

Re: Reversing payment

Hi can i reverse to debts that when off on my account online
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Community Coordinator

Re: Reversing payment

Hello @Melanie28,

 

A debit order can only be cancelled with the company that is debiting you. Banks do not have the authority to do so and this is the reason why contact must be made with the company debiting you to cancel the debit order. The Bank can however assist you with loading a stop payment for the debit order amount whilst you are in the process of cancelling the debit order. You may contact us on 0860 101 341 to request that an unauthorized debit order be reversed but this needs to be done within 45 days of the debit order date. 

 

Kind Regards,

Mandy

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ThobekaM
New Contributor

Re: Reversing payment

Which number do i contact u on
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