Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
17-04-2023 03:23 PM
Good afternoon @MLKula.
Thank you for reaching out.
Kindly note that you can only reverse a debit order of less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500:
To begin, go to your home screen and select Manage.
To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Fana.
Standard Bank Team
15-04-2023 08:45 PM
30-03-2023 12:32 PM
02-03-2023 03:16 PM
Hello @Zintlengongo2.
Thank you for reaching out.
Kindly note that you can only reverse a debit order of less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500.
To begin, go to your home screen and select Manage:
To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Fana.
Standard Bank Team
02-03-2023 12:43 AM
03-02-2023 04:14 PM
Hi @Junayed.
We appreciate you reaching out to us.
How would you like us to assist you?
Regards,
Fana.
Standard Bank Team
03-02-2023 02:40 PM
08-11-2022 09:56 AM
Hi @Lutho0101.
Thank you for confirming
Kindly note, you can only reverse a debit order less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500:
To begin, go to your home screen and select manage:
To cancel a debit order, you must contact the party you have the signed contracted agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Fana.
Standard Bank Team.
08-11-2022 06:48 AM
24-10-2022 03:30 PM
Hi @mikaelamore21.
Thank you for reaching out.
Would you like to reverse a debit order or cancel it?
Regards,
Fana.
Standard Bank Team.
23-10-2022 10:10 AM
So i should call 0860123107 to cancel my transaction. ??
21-09-2022 02:56 PM
Hi @Lusandamngenela.
Thank you for reaching out.
Kindly note, you can only reverse a debit order less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500:
To cancel a debit order, you must contact the party you have the signed contracted agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
I hope this resolves your query.
Kind regards,
Fana.
Standard Bank Team.
21-09-2022 12:02 PM
31-08-2022 10:27 AM
17-08-2022 12:32 PM
Hi @EJH.
Thank you for reaching out.
Kindly note, you can only reverse a debit order less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500:
To cancel a debit order, you must contact the party you have the signed contracted agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
I hope this resolves your query.
Kind regards,
Fana.
Standard Bank Team.
16-08-2022 03:38 PM
05-07-2022 10:56 AM
Hi @Letsholib.
That is a EFT, and not a debit order. The process is different. Please share your email address so we forward the form for assistance.
Kind regards,
Fana.
02-07-2022 12:41 PM
26-05-2022 04:36 PM
Hi @Chantell5, you need to contact transactional team, and request for debit reversal. Please note that the team will not be able to reverse the funds if it is a debi-check. You need to contact the company, and request for the funds to be reversed. You can place a stop payment on our digital platforms under manage debit orders.
26-05-2022 08:49 AM
Good day
How do i reverse a debit order that is more then R500.