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02-04-2024 12:21 PM
Good day, @CCViljoen.
Thank you for bringing this to our attention.
Once the transaction has been done, you need to fill out a dispute form and forward it to our charge-backs team for assistance.
We will require your email address so we can share the chargeback form with you.
Alternatively, you can reach out to our at 0800 222 050 to report any fraudulent activity.
We hope the information provided is helpful.
Regards,
Standard Bank Team
02-04-2024 09:49 AM
Several debits on my credit card without my permission. How do I stop this and request chargeback?
06-11-2023 01:15 PM
Hi @allen18.
Thank you for bringing this to our attention.
Once the transaction has been done, you need to fill out a dispute form and forward it to our charge-backs team for assistance.
We will require your email address so we can share the chargeback form with you.
Alternatively, you can reach out to our at 0800 222 050 to report any fraudulent activity.
We hope the information provided is helpful.
Regards,
Standard Bank Team
03-11-2023 05:41 PM
27-09-2023 09:57 AM - edited 27-09-2023 10:00 AM