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A one-stop forum for all your banking questions
02-04-2024 12:06 PM
02-04-2024 02:58 AM
20-03-2024 12:37 PM
Good day. @Thabo93.
Kindly note that to activate a card, please reach out to our fraud team and check if it is not hot-carded by dialing 0800 22 050.
If you have entered your pin incorrectly more than x3 times,.
Please visit your nearest branch with your ID book and bank card for assistance.
Regards,
Standard Bank Team
19-03-2024 09:10 AM
27-12-2023 11:01 AM
Good morning, @Nomsajaneskitla.
We appreciate you reaching out to us.
Our branch personnel is the only ones who can unlock ATM pins.
Please bring your ID card and bank card to the closest branch to unlock your card.
With regards,
Team Standard Bank
26-12-2023 04:14 PM
25-12-2023 10:45 AM
Hi @Nkotozo17.
We appreciate you reaching out to us.
Please bring your ID card and bank card to the closest branch to unlock your card.
Our branch personnel is the only ones who can unlock ATM pins.
With regards,
Team Standard Bank
24-12-2023 05:55 PM
28-11-2023 03:56 PM
Hi @Mosg079.
Thank you for contacting me.
To unblock your debit card, please call our fraud team at 0800 222 050.
Please let us know if you require any other support.
Regards,
Team Standard Bank
28-11-2023 12:44 PM
09-11-2023 10:00 AM
Good morning, @LAO172419.
Thank you for reaching out to us.
Please forward your email to [email protected].
We would like to have a look into this matter for you.
Regards,
Standard Bank Team
07-11-2023 11:41 AM
01-11-2023 03:42 PM
Good day @Dafos.
Thank you for contacting me.
To unblock your debit card, please call our fraud team at 0800 222 050.
Please let us know if you require any other support.
Regards,
Team Standard Bank
31-10-2023 02:48 PM
30-10-2023 01:02 PM
Hi @Nicolebez89.
Thank you for letting us know.
Our team will be in touch.
Regards,
Standard Bank Team
30-10-2023 02:28 AM
29-10-2023 09:54 AM
Thank you for coming back to us @Nicolebez89.
Please forward your email to [email protected].
We would like to have a look into this matter for you.
Regards,
Standard Bank Team
28-10-2023 01:40 PM
28-10-2023 11:38 AM
Good day @Nicolebez89.
We appreciate you contacting us.
We need to investigate since we can appreciate how frustrated you are with this.
Please forward your email to the fraud team's email address, along with any necessary documents, in order to have your account unblocked.
After the documents are submitted, our fraud team will contact you if more clarification is required from you.
Do not hesitate to contact us if you have any questions.
Sincerely,
Team Standard Bank
27-10-2023 04:38 PM