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A one-stop forum for all your banking questions
07-04-2024 01:18 PM
Good day, @Kea8.
Thank you for reaching out.
An honouring fee is a fee charged for using your card when you do not have enough available funds for the transaction.
An honouring fee is charged when you swipe your card and the merchant debits your account for a transaction that occurred days, weeks, or months ago.
Under "narrative" (description of transactions), for a delayed transaction, it’ll tell you the exact date of the transaction.
Should you be suspicious? You’re welcome to get in touch with our fraud team on 0800 222 050.
If you want to dispute the transaction, kindly share your email address, and we will share the form with you.
To avoid being charged an honouring fee, please download our banking app or cellphone banking and always check your account balance.
Mainly focus on the available balance, as it is a direct reflection of what is available for you to use.
This way, it’ll make things a little bit easier to keep track of all your transactions.
Please let me know if this answers your question.
Kind regards,
Standard Bank Team
06-04-2024 10:15 AM
06-04-2024 10:08 AM
18-01-2024 07:10 PM - edited 18-01-2024 07:12 PM
14-09-2023 12:26 PM
Good day @Mohlabana.
Please be advised that an honouring fee is a charge for using your account without enough available funds or for delayed banked card transactions that are banked while you do not have enough available funds.
Please view your statement and check your card purchases for the same amount you were charged the honouring fee. Check if you had enough funds to accommodate the card purchases when they were swiped or banked.
Once the account exceeds your available account balance, there will be other fees charged to your account.
You are welcome to visit our website and check our pricing guides for more information.
Kind regards.
Fana,
Standard Bank Team
10-09-2023 01:43 PM
04-07-2023 10:40 AM
Good morning @RM_23.
Regarding this, we would love to hear from you.
Please let us know which fees you find objectionable.
We forward hearing from you.
Regards,
Fana.
01-07-2023 07:09 AM
28-04-2023 03:02 PM
Hi there,
Thank you for getting in touch.
We would like to have a closer look into this matter, kindly forward us your account and contact details to the email address; [email protected]. The subject line should be "Overdraft | community" and we will assist further.
Kind regards,
Silindile
Standard Bank Team
27-04-2023 09:20 AM
17-04-2023 12:59 AM
31-07-2022 09:53 AM - edited 31-07-2022 09:55 AM
04-07-2022 04:26 PM
Hi @Azulu321.
Please be advised that honouring fee is a charge for using your account without enough available funds on your account or delayed banked card transactions that are banked while you do not have enough available funds.
Please view your statement and cheque your card purchases for the same amount you were charged the honouring fee, check if you had enough funds to accommodate the card purchases when they were swiped or banked.
Once the account exceeds your available account balance, there will be other fees charged on your account.
You welcome to visit our website and check pricing guides for more info.
Kind regards.
Fana,
01-07-2022 07:49 PM
01-04-2022 05:56 AM
01-09-2021 08:21 AM
01-12-2020 03:59 PM
So has anyone found out why Standard Bank charges an overdraft fee even if one does not have such a facility?
06-11-2020 11:49 AM
03-11-2020 07:22 AM
I have the same thing being charge for for overdraft fee but i do not have an overdraft on my account.
03-05-2020 12:57 PM