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A one-stop forum for all your banking questions
30-05-2023 04:56 PM
Good afternoon @Rumbha.
Thank you for getting in touch with us.
You may retrieve your account details from the following platforms:
• You may use our self-service systems via mobile apps, mobile banking, and Internet banking.
• You may get your account details by visiting your local ATM and using your bank card.
• Bring your ID book to your local branch.
Please let me know if you find this material useful.
Thank you very much,
Fana.
Team from a standard bank.
30-05-2023 10:19 AM
30-05-2023 10:18 AM
30-05-2023 10:14 AM
02-04-2023 03:05 PM
28-12-2022 01:58 PM
Hi @Mothernature777.
We appreciate you reaching out.
Please tell us how you would like us to assist you.
Regards
Fana.
Standard Bank Team
27-12-2022 09:37 AM
27-12-2022 09:36 AM
14-12-2022 01:47 PM - edited 14-12-2022 01:51 PM
Hi @Antionett.
Thank you for reaching out.
This is a tricky one. If the payment was processed successfully, you will be required to fill in a EAP recall form and request for the funds to be reversed.
If the account does not exist at the bank you paid in error, the funds will be reversed back into your account within 10 working days.
Should you consider reversing your funds, please note the below.
NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.
Kindly forward the form to [email protected] for our team to assist further.
Please share your email address so we share the form with you.
Kind regards,
Fana.
Standard Bank Team.
14-12-2022 01:26 PM
14-12-2022 01:25 PM
14-12-2022 01:24 PM
14-12-2022 01:23 PM
10-12-2022 03:04 PM
Hi @Mgauli94.
We value your communication with us.
You can utilize the following platforms to access your account information:
If this information is helpful, kindly let me know.
Best regards
Fana.
Team at Standard Bank
10-12-2022 02:24 PM
Good day can you please provide me with my account number.