Homeloan balance

[FanaM1]

Hi @Nams.

We appreciate you bringing this to our attention.

Please be advised that home loan interest accrues daily; hence, the balance today will not be the same as tomorrow.

You are welcome to send an email to [email protected] or [email protected] with your home loan account number fo...

Alternatively, you can call our home loan team for a settlement balance at 0860 123 001.

You’re welcome to contact us should you require further assistance.

Regards,

Fana

Standard Bank Team

[Nams]

I have used this email address but didn't get any response. I really need a email address for the home loans department - phoning is REALLY not working to sort out complex situations.......PLEASE HELP!

[FanaM1]

Hi @Litshelethemba.

Thank you for reaching out.

To get your home loan information.

Please click on the tagged message.

Kindly let us know if you managed to get your home loan information.

Regards

Fana.

Standard Bank Team

[Litshelethemba]

Can i please get my home loan statement and my balance?

[FanaM1]

Hi @Delip3131.

Thank you for contacting me.

Our Home Loans team must change your debit date per your request.

For immediate assistance, please contact our home loans team at 0860 123 001 or send an email to [email protected].

Best wishes

Fana.

Team Standard Bank

[Delip3131]

Yho.I am battling to make changes on my home loan debit account.i want to change my savings account debit order to a current account. But they rather asking me questions eg how many properties I own , name of shops I buy on credit.

[FanaM1 · Accepted solution]

Hi @IllzePosthumus.

Thank you for reaching out.

Please note that home loan statements are only generated and sent to customers biannually.

There are ways in which you can get the statement of your preferred choice. Please see some below.

• Log on to the app,
• Tap on the tile that shows your home loan account details and balance,
• Under "Your documents,"  select "view" and choose between a 3- and 6-month statement.

If your home loan is not added as a tile. Please follow the steps below to add it.

• Log on to the app,
• Click more
• Click "open a new account."
• Choose Home Loan

Alternatively, you can contact us on 0860 123 001 or send an email to [email protected].

Kind Regards,

Fana.

Standard Bank Team

[IllzePosthumus]

How do I get a statement of my homeloan?