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14-03-2020 11:02 PM
26-07-2017 10:50 AM
Hello @MR_L_Adams10111
Let us investigate this matter further with our development team. Please mail us the screen shots of this so that we can look into this? Email us here: [email protected] and use subject line "Buying Airtime error on the app/Community query"
Regards,
Boitumelo
25-07-2017 12:51 AM
06-05-2016 03:42 PM
Hi Mrs van Wyk,
Once you have downloaded the new app for the first time, and created a Standard Bank ID, you will be asked to link your cards (this “pulls through” the accounts and beneficiaries that are associated with this card)
Firstly, you will be asked if you have Internet Banking or not.
We will check to see if your cellphone number is registered on the Standard Bank database. If it is, then we will send a One-Time Password (OTP) to your cellphone.
If your cellphone number is not registered on our database, we will ask you to supply it.
If you try three times to link your card and you are unsuccessful, you will need to go to the branch.
If for some reason there is an error or a problem entering the cellphone number, and you are unable to register the card, you may also have to visit a branch.
To link more cards to your app, you will have to create a new dashboard. Swipe the screen from left to right, in the 'Dashboards' section, select "+ Add new..." and follow the prompts.
06-05-2016 03:37 PM
Is this a good idea to put your account number on this web?
06-05-2016 03:34 PM
Good Day,
Can you please link my tax free call account to my cheque account?
Tax free call account number: 10077636412
Cheque account number: 030549744
Many Thanks
Mrs B.A.M. van Wyk
10-11-2015 09:20 AM
Hi Alice,
That is concerning. Can you please send an email to [email protected] so that a specialist may assist you.
Regards,
Standard Bank Team
09-11-2015 06:48 PM
21-09-2015 12:17 PM
Hi
Please contact us on 0860 238 837 so that we may assist you further in this regard.
Kind regards,
Standard Bank
20-09-2015 06:01 AM
03-06-2015 02:33 PM
Hi,
We did have problems with CellC airtime purchases this week but can confirm that this problem has since been resolved.
Kind regards,
Standard Bank
02-06-2015 11:15 PM