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11-03-2024 04:41 PM
Good afternoon, @ClintonPetersen.
We shared a link that will redirect you to downloading the form and using it to reverse your funds.
To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].
We hope this helps.
Kind Regards,
Standard Bank Team
10-03-2024 08:35 AM
13-02-2024 10:26 AM
Good morning, @Celeste197.
Please note the below.
To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].
https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...
We hope this helps.
Kind Regards,
Standard Bank Team
12-02-2024 06:38 PM
12-02-2024 06:36 PM
09-02-2024 03:29 PM
Hi @malihleza08.
We'd like to assist; please tell us more about this so we can assist you.
We look forward to your response.
Regards,
Standard Bank Team
08-02-2024 09:20 AM
02-02-2024 03:44 PM
02-02-2024 02:42 PM
30-01-2024 10:52 AM
Good morning, @nzafely.
We shared a link that will redirect you to downloading the form and using it to reverse your funds.
To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].
We hope this helps.
Kind Regards,
Standard Bank Team
29-01-2024 11:06 PM
24-01-2024 05:16 PM
Hi @vufSog-nohtyv24.
We'd like to assist.
If you would like to reverse an EFT,
Please take some time and check the instructions we followed in order to reverse EFT payments.
We look forward to getting your input on this.
Regards,
Standard Bank Team
24-01-2024 11:55 AM
04-01-2024 09:28 AM
Hi @Burns.
Thank you for reaching out to us.
Kindly note that an immediate payment cannot be reversed once it has been completed.
The best possible option is to ask the beneficiary to assist you with reversing the funds.
Please feel free to contact us if you need any further information.
Regards,
Standard Bank Team
03-01-2024 10:05 AM
12-12-2023 03:20 PM
Good day @Vkhumalo1.
Thank you for coming back to us.
For assistance, please see the link to download the dispute form
NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.
Kindly forward the form to [email protected] for our team to assist further.
If you have any questions, please do not hesitate to contact us.
Regards,
Standard Bank Team
12-12-2023 12:45 PM
please help me reverse a payment on my standard bank acount
10-12-2023 09:13 AM
Hi @Sindi15.
Thank you for sharing your email.
We have forward the dispute form as requested.
If you have any questions, please do not hesitate to contact us.
Regards,
Standard Bank Team
09-12-2023 12:00 PM
08-12-2023 11:09 AM
Hi @Kenji_Slatt.
Thank you for bringing this to our attention.
For us to better assist you, please share your email address so we can share the dispute form with you.
We look forward to your response.
Regards,
Standard Bank Team