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A one-stop forum for all your banking questions
02-10-2023 01:10 PM
Good day mokomane97.
Thank you for reaching out.
To cancel a voucher, you can check the instant money under instant money management.
To access it from the app, please follow these steps:
If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.
To query further, kindly contact our instant money team on 0860 466 639.
Kind regards,
Standard Bank Team
30-09-2023 03:27 PM
14-09-2023 12:06 PM
Hi @Emmanuel66.
We'd like to assist you; please share more information so we can assist further.
We look forward to hearing from you.
Regards,
Fana.
Standard Bank Team
09-09-2023 03:12 PM
08-08-2023 08:26 AM
Good morning @Brad26, and @makatesiasanda.
Thank you for drawing our attention to this.
@Brad26, feel free to contact our instant money staff at 0860 466 639.
@makatesiasanda. To reverse your cash back into your account. Please contact Hollywood bets for further assistance.
We hope you found the information useful.
Regards,
Fana.
Team Standard Bank
05-08-2023 09:29 PM
04-08-2023 08:07 AM
01-08-2023 11:15 AM
Good day @123452Prins.
Our systems are operational.
Please let us know what problems you are currently having.
We eagerly await your response.
Regards,
Fana.
Standard Bank Team
28-07-2023 10:52 PM
10-07-2023 12:22 PM
Good morning members.
We appreciate you alerting us about this.
According to our procedure, if you cancel a voucher, the money will be sent back into the original account where it was made.
In this case, one has been made on your behalf by a betting company. Please get in touch with them for advice on how to cancel a voucher from their end and how your betting account will be reimbursed.
Please update us on the outcome.
Regards,
Fana.
10-07-2023 09:47 AM
08-07-2023 01:56 AM
15-06-2023 12:19 PM
14-06-2023 08:53 PM
10-06-2023 03:00 PM
Good day @Calvin7.
Thank you for contacting us.
We've outlined the actions to do in order to obtain your immediate money voucher pin.
Please let us know whether you contacted our staff for further assistance.
We am looking forward to your response.
Regards,
Fana.
09-06-2023 11:22 AM
Hello i did'nt receive my withdrawal number and pin of instant money can you please reverse my voucher .
20-03-2023 11:40 AM
Good morning, @Jabulile1.
Thank you for reaching out.
To cancel a voucher, you can check the instant money under instant money management.
To access it from the app, please follow these steps:
If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.
To query further, kindly contact our instant money team on 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
17-03-2023 06:06 PM
17-03-2023 06:06 PM
28-02-2023 05:23 PM
Hi @bevels.
Thank you for reaching out to us.
What error message are you getting? If there's no error message and the voucher does not appear, then this means that the voucher has been cashed out.
Should you want to dispute this, kindly call our instant money team at 0860 466 639.
Please let us know if you received assistance.
Regards,
Fana.
Standard Bank Team