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08-05-2023 04:00 PM
Hi Daksha,
Thank you for getting in touch.
Kindly note that the sender needs to provide the PIN as it is not sent along with the voucher number. If you created the voucher, you can reset the voucher PIN on your app, though Internet Banking or at an ATM under ‘Manage vouchers’.
For any further Instant Money related queries, do not hesistate to reach out to our Instant Money team on 0860 466 639, select option 1 for self-service or option 2 to speak to a consultant.
Regards
Silindile
Standard Bank Team
07-05-2023 04:52 PM
06-05-2023 08:15 PM