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Community


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Community

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my updates profile

Reply
6 REPLIES 6
FanaM1
Community Coordinator

Good day @Mthunzilusanda4.

 

Thank you for reaching out to us.

 

Contact numbers are changed by our branch as per the banking policy.

 

The reason for this is to ensure that the details provided are correct, and there is a form you need to fill out for confirming a contact number change so that the process is seamless.

 

Kind regards,

Standard Bank Team

Mthunzilusanda4
New Member
Please updated my profile
mcsavredenburgs
New Member

Please can My Updates be loaded on account number 08 243 514 6. My Updates toi be for credit and debit items and a SMS sent to 072 891 1125. Thank you.

StandardBank
Community Coordinator

Hi, 

 

please forward your query and contact details to [email protected] so a consultant can call you to better assist you. 

christellevente
New Contributor
Hi.

Can someone please assist me as to I'm not receiving my notifications when I usr my card... I've phoned 5 times they keep saying everything on my profile is fine and activated. But i still don't receive my sms notifications when i swipe my card, but when i buy airtime from my mobile app i then do receive it.
Please can someone help as i would want to receive sms notifications for everything.

Thank you.
StandardBank
Community Coordinator

Hi, I apologise for the inconvenience. Please call our MyUpdates department  on 0860 123 107. Unfortunately, you cannot activate it via the app.

 

trkrii
New Member
I been into the bank on Fri to get to the bottom of why I'm not getting updates on my account. My updates was deactivated then reactivated. Yesterday I got a notice it got deactivated again.(much 2 my horror) How can I activated it using the app.