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I never received my instant money voucher and pin

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0809ava
Occasional Contributor
0809ava
Occasional Contributor
slindokuhlemadu
New Member
I never get massage of voucher and pin
Mpho46
Occasional Visitor
I never received my instant money that my father send it to me
FanaM1
Community Coordinator

Hello there.

 

Thank you for reaching out. I took some time and visited Hollywood Bet, and I found the following:

 

It can take between 24 and 48 hours for funds to clear through. If it takes longer, please call our helpline at 08600 42387 and we will put you in touch with our accounts team.

 

This information was taken from the Hollywood Bets website.

 

If the voucher has been received and you would like to be assisted with the instant money pin, please dial 0860 466 639.

 

I hope this information helps.

 

Kind regards,

Fana.

Standard Bank Team

518560
New Contributor
Never received my instant money voucher and pin
FanaM1
Community Coordinator

Hello everyone.

 

We appreciate you reaching out to us.

 

Please click on the tagged message for more information regarding instant money and steps to follow if you come across any issues.

 

Please feel free to contact us if you need any further information.

 

Kind regards,

Fana.

Standard Bank Team

Blackmamba1
New Contributor
I only received the pin but not the voucher number from standard bank
Li20ya20
New Contributor
I never received my instant money voucher and pin
FanaM1
Solution
Community Coordinator

Hi @Abu786.

 

Thank you for reaching out.

 

Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.

 

If you created the voucher, you can check the instant money voucher number under "instant money manage."

 

To access it from the app, please follow these steps:

  • Open and sign into the Standard Bank App,
  • Click transact,
  • Select send,
  • Select manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

 

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

 

For any pin related issues, kindly contact our instant money team at 0860 466 639.

 

Kind regards,

Fana.

Standard Bank Team.

Abu786
New Member