Good day, @CCViljoen.
Thank you for bringing this to our attention.
Once the transaction has been done, you need to fill out a dispute form and forward it to our charge-backs team for assistance.
We will require your email address so we can share the chargeback form with you.
Alternatively, you can reach out to our at 0800 222 050 to report any fraudulent activity.
We hope the information provided is helpful.
Regards,
Standard Bank Team
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