On the 16th of December 2023 I requested a settlement letter. The settlement letter confirmed that the settlement amount was R251,340.23 and was valid until the 22nd December. On the 20th of December I traded my car in and the dealership immediately settled my outstanding balance as per my settlement letter. The money is reflecting in my vehicle asset account but to my HORROR IT STILL SHIES THAT I HAVE AN OUTSTANDING BALANCE OF R102 000!!!!!!!! @StandardBank, please get this matter sorted out IMMEDIATELY!!! My car has been settled as per the letter and I owe you nothing!!!
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