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A one-stop forum for all your banking questions
18-09-2018 02:42 PM
10-08-2018 10:30 AM
Hello @AJDK,
Please be advised that you have the option to assign any name/nickname for your generic virtual card. The card will be functional irrespective of the name provided. In order to amend your card name, simply tap under "card nickname" and input the desired name and tap "ok". Your updated nickname will be displayed.
Please let me know should you require further assistance.
Kind Regards,
Mandy
08-08-2018 04:53 PM
04-08-2018 11:00 PM
03-08-2018 11:01 AM
Hello @CWC,
Could you kindly forward your digital email address registered for your mobile banking app, as well as your ID number and contact details to [email protected] with the subject line "unable to create virtual card" so that our app development team can look further into this matter for you.
Kind Regards,
Mandy
31-07-2018 04:24 PM
Good day Mandy,
I am not able to create a virtual card on my app.
When I click on create on the generic standard bank card, a red line appears with the message "Something went wrong. Try again"
Can you please help?
Thank you very much.
24-07-2018 10:36 AM
Hello @Tryna19,
Please note that you can create a Virtual Card on the mobile banking app to use when shopping online. There are different cards to choose from and more than one card can be opened. The Virtual Card is a generic card that can be used for any online or in-app purchase. Please take note of the following steps in order to create your Virtual Card;
Kind Regards,
Mandy
19-07-2018 06:31 AM
15-05-2018 11:32 AM
Hello @Lanie1992,
Could I ask that you please forward us your details to [email protected] with the subject line "Virtual card" so that one of our relevant consultants can look into this matter and assist further.
Kind Regards,
Mandy
29-04-2018 08:42 PM
05-10-2017 07:50 AM