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A one-stop forum for all your banking questions
‎04-05-2023 09:14 AM
‎25-04-2023 03:12 PM
Hi there,
Thank you for reaching out.
Instant money voucher SMSs are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Silindile.
Standard Bank Team
‎24-04-2023 10:13 PM
‎24-04-2023 10:12 PM
‎25-03-2023 11:58 AM
‎23-02-2023 12:41 PM
Hello there.
Thank you for reaching out.
Instant money voucher SMSs are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
‎22-02-2023 03:27 PM
‎05-02-2023 04:35 PM
Hi @duifiemoutonbro.
Thank you for coming back to us.
Instant money voucher SMSs are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
‎05-02-2023 01:26 PM
‎05-02-2023 01:21 PM
‎05-02-2023 01:10 PM
‎20-01-2023 01:08 PM
Hello @diamondb.
Thank you for reaching out to us.
We have shared steps on how to receive an instant money voucher.
Please see the "tagged message" for instructions on how to validate your voucher.
Please let us know if these solutions were helpful.
Regards
Fana.
Team Standard Bank
‎18-01-2023 06:30 PM
‎06-01-2023 11:16 AM
Hi @VN2.
Thank you for reaching out to us.
We have shared steps on how to receive an instant money voucher.
Please see the "tagged message" for instructions on how to validate your voucher.
Please let us know if you found these solutions useful.
Regards
Fana.
Team Standard Bank
‎06-01-2023 05:22 AM
‎30-12-2022 04:31 PM
Hello there.
We appreciate you reaching out to us.
We have shared steps on how to receive an instant money voucher.
Please check the "tagged message" for steps on how to check your voucher.
Please let us know if these solutions were helpful.
Regards
Fana.
Standard Bank Team
‎30-12-2022 12:05 PM
‎21-12-2022 01:13 PM
Hi @ABV.
Thank you for coming back to us.
Instant money voucher SMSs are received within seconds after the voucher has been created successfully.
If you created the voucher. You can check the instant money voucher number under instant money manage.
To access it from the app, please follow these steps:
You can request the sender to provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin related issues, kindly contact our instant money team on 0860 466 639.
Kind regards,
Fana.
Standard Bank Team.
‎21-12-2022 10:56 AM
‎21-12-2022 10:54 AM