I purchases prepaid electricity in February and did not get the correct meter no.
They are 22 Feb 2018V125849399070818288985 R100
27 Feb 2018 V12602962307081828985 R100
I phoned today twice and have been holding on for more than 2 hours. Please could you get someone to phone me on 011 4357938 or e-mail me the correct meter no to [email protected],net. This is unacceptable and only this department can assist.
Could I kindly advise that you contact our customer care center on 0860 123 000 or forward your payment reference number, account details and contact details to [email protected] with the subject line "Prepaid electricity" for further assistance. Kindly note that you can obtain your reference number through proof of payment obtainable on the online banking site. Kindly follow these steps to obtain your proof of payment: