1st time I.D card application

[FanaM1]

Good morning, @Tshedzah.

Thank you for reaching out to us.

To better assist you, could you please let us know how you would like us to help you?

Your feedback will allow us to provide the most effective assistance tailored to your needs.

We eagerly await your response. Alternatively, you can reach us by phone at 0860 123 000, selecting options 3 and 4.

Warm regards,

Standard Bank Team

[Tshedzah]

Hi

[FanaM1]

Good day EphraimMthimku.

We appreciate you reaching out to us.

ID and passport applications are processed on the home affairs website.

We only facilitate the payment process, and then you visit any of our participating branches for biometrics and collection.

Once the application has been initiated at dha.gov.za,

You need to subscribe first before you can make payments to DHA.

 Here's how:

• Log in to Internet banking.
• Click on Transact.
• Under Pay, click My Bills.
• Confirm the T's and C's by accepting
• Search for DHA and subscribe before processing a payment.
• Then process a payment.

The bank branches are also listed on the website.

You can check 2–4 weeks in advance for available dates.

Please let us know if you still require further assistance.

Kind regards,
Standard Bank Team

[EphraimMthimku]

can you guys send me website to apply for an ID.

[FanaM1]

Good day Thatolenmojamel.

It's nice to have you here.

We've provided instructions on how to apply for an ID smart card.

Please confirm whether you have looked into them and encountered any problems.

We look forward to hearing from you.

Regards,

TeaM from Standard Bank

[Thatolenmojamel]

It's the first time I'm making an id

[FanaM1]

Good day, Member.

Once the application has been initiated at dha.gov.za,

Are ypu referring to this link?

Regards,

Fana.

Standard Bank Team

[065660730]

Please send me a link

[FanaM1]

Good day @Meems.

We appreciate you reaching out to us.

ID and Passport applications are processed on the home affairs website.

We only facilitate the payment process and then you visit any of our participating branches for biometrics and collection.

Once the application has been initiated at dha.gov.za.

You need to subscribe first before you can make payments to DHA.

 Here's how:

• Log in to internet banking
• Click on transact
• Under pay, click My Bills
• Confirm the T's and C's by accepting
• Search for DHA and subscribe before processing a payment.
• Then process a payment.

The bank branches are also listed on the website.

You can check from 2 - 4 weeks in advance for available dates.

Please let us know if you still require further assistance.

Kind regards,
Fana.
Standard Bank Team.

[Meems]

No

[Meems]

No

[Meems]

Hi I would like to make an appointment for a 16 year old for his ID

[FanaM1]

Hi @Mikhael1306.

Thank you for coming back to us.

Once completed, an email is sent to confirm the booking, and you will use that as proof of your appointment.

Did you receive any confirmation emails?

Regards,

Fana.

Standard Bank Team

[Mikhael1306]

Good day.

I told you several times there is no fee to pay as this will be a the first time he is applying for the I.D. and if you look properly on the below message there is a reference no on the snippet provided

[Thokozile_M]

Hi @Shahuood,

You first need to visit the Home Affairs website to complete and submit an application form on https://ehome.dha.gov.za/echannel.

Then initiate payment to Home Affairs by signing in to your Standard Bank Internet Banking profile. Follow the below steps:

• Select the ‘Pay and Transfer’ Tab
• Then select ‘Pay MyBills’
• ‘Billing beneficiaries’ and then ‘Dept of Home Affairs’

Once payment has been received by Home Affairs, the system will allow you to make an appointment at one of our specialised Standard Bank branches. Print and keep your booking confirmation letter and reference number

We hope this helps.

Regards,

Thokozile.

Standard Bank Team

[Shahuood]

I want to make my id

[Boipelo23]

Hi @Mikhael1306 

Thank you for coming back to us,

Once the payment has been made, the system, you should receive a booking confirmation and a reference number.  An SMS should be sent to you once the booking was made. You can present that SMS to the branch for further assistance.

Kind regards

Boipelo.

Standard Bank Team

[Mikhael1306]

Hi Again.

This is his first time applying for his I.D, my son only 17 years old, which means no payment due.

Where do i get the reference number please.

Kind Regards

Gillian October

[Boipelo23 · Accepted solution]

Hi @Mikhael1306 

Thank you for contacting us, we appreciate the screenshot to get context of this situation.

The screenshot does indicate that the booking has been made. You will need the reference number confirming your payment and booking before you visit your nearest specialised Standard Bank branch.

Kindly reach out to us if you need further clarity.

Kind regards,

Boipelo.

Standard Bank Team

[Mikhael1306]

Good day.

Please see snippet we have been struggling with my son's 1st time I.D card, can someone please advise if the booking of the 10/07/2023 at your canal Walk branch is valid. If so what do we need to bring with.

Your feedback will be highly appreciated.