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A one-stop forum for all your banking questions
11-04-2023 02:58 PM
Hi Mfeka556666,
Thank you for getting in touch.
If you have forgotten the pin you do have the option to view it on the mobile app:
On the “More” screen, click “Manage Cards”. You will be presented with a list of all your cards. Click “Card Settings” on the card which you would like to view. The “Manage Card” screen gives you access to several security values: Expiry Date and CVV (for credit cards) and the PIN.
You can change the pin at the ATM if you still remember the current one. However if the pin is blocked you will have to visit your nearest branch to reset it.
Kind Regards,
Silindile.
Standard Bank Team.
11-04-2023 01:55 PM
14-02-2023 03:50 PM
Hi @Moses-23.
Thank you for getting in touch.
Please contact our fraud team at 0800 222 050 to check the status of your card.
Kindly let us know if you need further assistance from us.
Regards,
Fana.
Standard Bank Team
13-02-2023 02:24 PM
13-02-2023 02:20 PM
17-06-2020 01:00 PM
Hi
my account is blocked I would want to find out if is possiable to still receive deposits from other people?
28-08-2018 11:23 AM
I stupidly entered the wrong pin number when making a transaction in the UK. I am still in the UKI. How do I unblock the card? Thanks, T
08-06-2018 07:40 PM
05-09-2017 10:06 AM
Hello @zgroenewald,
You welcome!
Let me know should you still need further assistance on this.
Regards,
Boitumelo
02-09-2017 05:33 PM
30-08-2017 11:39 AM
Hello @zgroenewald,
The best way to resolve this will be to forward us mail containing the full query and why the card was blocked to: [email protected] with your full account details and your query. Note, you will have to attach your ID copy, back and front of your blocked card with three signatures on the copy of your ID.
Let us know once this is forwarded to us so that we can be able to assist.
Regards,
Boitumelo
29-08-2017 04:46 PM
29-08-2017 04:41 PM
16-08-2017 09:01 AM
Hello @zgroenewald,
We might need to verify the transactions for security of your account. Please contact us on: 0860 123 000 visit your nearest branch with your ID book for further assistance to unblock your card.
Regards,
Boitumelo
15-08-2017 05:23 PM
20-07-2016 02:42 PM
Hi Phumnene55,
Do you know the reason why your account is blocked?
Regards,
Standard Bank Team
20-07-2016 01:33 PM