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23-08-2023 02:02 AM
21-07-2023 07:23 AM
05-06-2023 02:03 PM
Hi Agreenett01,
Thank you for reaching out to us.
Kindly note the following process when you have to make an ID:
You can get your ID at these selected branches only: Killarney Branch in Killarney Mall, Johannesburg; 5 Simmonds Street, Johannesburg; Centurion Lifestyle Branch, City of Tshwane; Canal Walk Branch in Century City, Cape Town, and 1 Kingsmead Way, Durban; Jubilee Mall, City of Tshwane; 1 Pickering Street, Newton Park and Gqeberha.
We hope this information is useful.
Kind regards,
Standard Bank social media team
05-06-2023 12:33 PM
04-06-2023 08:35 PM
01-06-2023 10:20 AM
29-05-2023 02:17 PM
13-05-2023 04:32 PM
02-05-2023 12:18 PM
Hi Sonk
Thank you for reaching out.
You can access this service via our internet banking platform, please follow the steps below:
Regards
Silindile
27-04-2023 02:59 PM
04-04-2023 12:43 PM
Good day, @San60.
It sounds like this has been a frustrating experience, and we appreciate you sharing this with us.
ID and passport applications are processed on the home affairs website.
We only facilitate the payment process, and then you visit any of our participating branches for biometrics and collection.
Once the application has been initiated at dha.gov.za,
You need to subscribe first before you can make payments to DHA.
Here's how:
The bank branches are also listed on the website.
You can check for available dates 2–4 weeks in advance.
Please let us know if you still require further assistance.
Kind regards,
Fana.
Standard Bank Team
03-04-2023 03:02 PM
Hi Fana
I have registered on the DOH website for an ID and passport and both have been accepted but I want to pay through Standard Bank, but am not able to. I have called the Standard Bank Canal Walk's branch and the lady could not help me. She said she ask someone for help and I waited more than 30 minutes for someone to speak to me, and eventually put the phone down. I also tried Home Affairs number at Standard Bank Canal Walk and no one answered. Please assist.
24-03-2023 09:24 AM
Good Morning
Please assist
I would like to book an appointment for a Smart Id Card at Kingsmead Standard Bank or Pavallion in Durban this month.
Thank you.
Lydia Ndebele
01-03-2023 04:09 PM
So regardless whatever date you select the error messsage is the same:
Booking Information
A limited number of bank branches are currently enabled for priority bookings.
Please note you can however visit any Home Affairs office in order for your biometrics to be captured.See available booking branches.
No timeslots are available for your specified criteria; please revise your selection criteria
Please select from below for your planned visit:
*Province:
Select a Province
*Cities\Town:
Select a City
*Suburb:
Select a Suburb
Branch Type:
Select a Branch Type
Branch:
Select a Branch
Date Range
2023-03-04
2023-03-04
Please note Home Affairs does not require a booking.
01-03-2023 04:08 PM
01-03-2023 04:05 PM
23-02-2023 03:23 PM
Hello @azi.
We hope everything is well.
This certainly sounds like a frustrating experience.
We would like to know more about the issue you are experiencing. Please tell us what error message you are getting by calling us at 0860 123 000, options 3 and 4, with a screen shot of the error message.
We are looking forward to hearing from you.
Kind regards,
Fana.
Standard Bank Team
23-02-2023 03:53 AM
23-02-2023 03:51 AM
20-02-2023 03:11 PM
Hi @Smitfamily1.
Thank you for getting in touch with us.
We are referring to manually selecting specific dates and the preferred branch to visit.
Please check all branches around your area and search dates that are not highlighted to see which ones might be available for you.
Please let us know if you were successful in making a reservation.
We are looking forward to hearing from you.
Kind regards,
Fana.
Standard Bank Team