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Community


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Community

A one-stop forum for all your banking questions

Unblock an instant money voucher

Reply
ilanampiti
Community Coordinator

Hi,

 

You can either wait 24hours for the it to unblock, or you can cancel it and you create a new voucher.

jabulane123
New Member
Just blocked instant vouchers
How to unblock it
mabeleyvonne
New Member
I misplaced my bank card so I sent myself money via instant money when I got to the Atm after inserting the pin and voucher number the Atm just froze. I cancelled and tried again 3 times then called the standard bank number on the atm but no one could help me. When I left the atm I gave a response that Sorry Atm temporarily out of service.My fear was to leave the Atm then my money comes out because the pin and voucher number was inserted already.please help me cancel that voucher
StandardBank
Community Coordinator

Hi,

 

You can access at an ATM, on their cellphone (USSD), Internet and AccessPoints.

 

When you can go to a Spar:

 

  • This is how it works:
  • Visit any of our many cash-out partners
  • Give the teller the voucher number you received via SMS
  • Enter the PIN into the InstantMoney device
  • The system will indicate the value of the matched voucher
  • The teller will give you the cash value of the voucher.
lindsaypike
New Contributor

Hi

 

Please help.

 

Help Couson sent me money via spar and I have tried withdrawing from 4 different atm today but i keep getting error message 0047 processing error. how do i solve this problem

StandardBank
Community Coordinator

Hi, call 0860 463339 (IMONEY). Request assistance from the operator.

 

sb_mchunu
New Member

If the internet banking site doesn't allow you to cancel, due to a technical error; is it best to just wait the 24hours?

StandardBank
Community Coordinator

Hi,

 

You can either wait 24hours for the it to unblock or you can cancel, and send your sister a new voucher.

 

 

dineomutshudi
Occasional Visitor
I send my sister an instant money voucher so she blocked it trying to withdraw. .Please help on how to unblock it