Changing facial recognition

[Thebrand4]

I want to use my password to get in and not facial recognition because it’s inconsistent

[FanaM1]

Good morning donna3.

Thank you for getting in touch with us.

To change your logging preference, you need to change it on the mobile app.

How to do so:

• Log onto the app,
• Click more
• Click sign-in preference to change it.

Should you have any issues, kindly reach out to us by calling 0860 123 000, options 3 and 3.

Regards,

Standard Bank Team

[donna3]

To log in I want to go back to PIN code and not use facial recognition