Reversing payment on the app

[Tami26-4005]

I would like to reverse a payment of R500 that was wrongly paid to FXTM
Your assistance will be highly appreciated

[FanaM1]

Hello @MDF, and @joseph7834.

We appreciate you contacting us.

The form has been shared along with more instructions.

If you require any additional support from us, just let us know.

best regards

Fana.

Team Standard Bank

[joseph7834]

Good day

There has been a number of transactions made to lottostar, I'd like to reverse these as they were done in error

Regards

Joseph Mkonza

[MDF]

Dear Standard Bank

I need to reverse a payment made to an incorrect account.

Please and Thank You!

[email protected]

[FanaM1]

Hi @HCKruger.

We appreciate you contacting us.

The form has been shared along with more instructions.

If you require any additional support from us, just let us know.

best regards

Fana.

Team Standard Bank

[HCKruger]

Hi i want to reverse an eft payment made incorrectly will you be able to assist ASAP. My emaik [email protected].

[FanaM1]

Hi @Mtho1.

Information on how to reverse EFT payments is available from us.

Please mention your email address so that you receive the form.

to learn more about the EFT that was transmitted using false information. Please see the linked EAP recall notice for more details.

We await your response with interest.

Regards

Fana.

Team Standard Bank

[Mtho1]

Reverse payment

[FanaM1]

Hi @Mkhuselimants17.

We have provided instructions on how to reverse EFT payments.

To ensure that you receive the form, please include your email address.

To find out more about the EFT that was sent with incorrect information. For more information, kindly refer to the tagged EAP recall message.

We are looking forward to your response.

Regards

Fana.

Standard Bank Team

[Mkhuselimants17]

I am reversing payment of R1100 because it goes on wrong person.

[FanaM1]

Hi @Chinelo.

We appreciate you contacting us.

The form has been shared along with more instructions.

If you require any additional support from us, just let us know.

best regards

Fana.

Team Standard Bank

[Chinelo]

[email protected]

[Chinelo]

Afternoon I'd like to reverse funds made through Immediate payment this morning from standard bank to capitec account 

please assist 

[FanaM1]

Morning @Jgleroux.

Thank you for getting in touch with us.

The form has been shared with you with further instructions.

Please let us know if you need further assistance from us.

Kind regards,

Fana.

Standard Bank Team

[Jgleroux]

Hi, can I please have the form for disputing a incorrect eft please? Email is : [email protected]

[FanaM1]

Hi @234.

We appreciate you reaching out to us.

We would love to confirm for you that the funds have been transferred to the correct account.

Please share the full account information you transferred to us via email at [email protected] or reply to us here with the information for further assistance.

We are looking forward to hearing from you.

Kind regards,

Fana.

Standard Bank Team

[234]

My email is [email protected]

[234]

Wanted to pay water and electricity. Deposited money into the ethekwini account beneficiary given by standard bank. Not sure if the account number provided is correct because the account number on the pop ends with 4411 instead of 1126

[FanaM1]

Hi @Nicole06nn.

Thank you for reaching out.

You will be required to fill out an EAP recall form and request that the funds be reversed.

Please keep the following in mind if you decide to reverse your funds:

NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.

Please send the form to [email protected] so that our team can assist you further.

Kindly share your email address so we can share the dispute form with you.

Please let me know if this solution helps.

Kind regards,

Fana.

Standard Bank Team

[Nicole06nn]

How do I reverse eft payments on the app