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A one-stop forum for all your banking questions
01-03-2023 10:24 PM
28-02-2023 04:46 PM
Hello @MDF, and @joseph7834.
We appreciate you contacting us.
The form has been shared along with more instructions.
If you require any additional support from us, just let us know.
best regards
Fana.
Team Standard Bank
27-02-2023 09:48 AM
Good day
There has been a number of transactions made to lottostar, I'd like to reverse these as they were done in error
Regards
Joseph Mkonza
23-02-2023 11:27 AM
Dear Standard Bank
I need to reverse a payment made to an incorrect account.
Please and Thank You!
17-02-2023 04:26 PM
Hi @HCKruger.
We appreciate you contacting us.
The form has been shared along with more instructions.
If you require any additional support from us, just let us know.
best regards
Fana.
Team Standard Bank
17-02-2023 01:13 PM
16-02-2023 11:03 AM
Hi @Mtho1.
Information on how to reverse EFT payments is available from us.
Please mention your email address so that you receive the form.
to learn more about the EFT that was transmitted using false information. Please see the linked EAP recall notice for more details.
We await your response with interest.
Regards
Fana.
Team Standard Bank
15-02-2023 08:19 PM
10-02-2023 11:41 AM
Hi @Mkhuselimants17.
We have provided instructions on how to reverse EFT payments.
To ensure that you receive the form, please include your email address.
To find out more about the EFT that was sent with incorrect information. For more information, kindly refer to the tagged EAP recall message.
We are looking forward to your response.
Regards
Fana.
Standard Bank Team
09-02-2023 05:49 PM
03-02-2023 03:49 PM
Hi @Chinelo.
We appreciate you contacting us.
The form has been shared along with more instructions.
If you require any additional support from us, just let us know.
best regards
Fana.
Team Standard Bank
03-02-2023 01:37 PM
03-02-2023 01:36 PM
Afternoon I'd like to reverse funds made through Immediate payment this morning from standard bank to capitec account
please assist
03-02-2023 09:39 AM
Morning @Jgleroux.
Thank you for getting in touch with us.
The form has been shared with you with further instructions.
Please let us know if you need further assistance from us.
Kind regards,
Fana.
Standard Bank Team
02-02-2023 05:17 PM
01-02-2023 10:53 AM
Hi @234.
We appreciate you reaching out to us.
We would love to confirm for you that the funds have been transferred to the correct account.
Please share the full account information you transferred to us via email at [email protected] or reply to us here with the information for further assistance.
We are looking forward to hearing from you.
Kind regards,
Fana.
Standard Bank Team
28-01-2023 11:21 PM
28-01-2023 11:19 PM
05-01-2023 10:00 AM - edited 05-01-2023 10:04 AM
Hi @Nicole06nn.
Thank you for reaching out.
You will be required to fill out an EAP recall form and request that the funds be reversed.
Please keep the following in mind if you decide to reverse your funds:
NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.
Please send the form to [email protected] so that our team can assist you further.
Kindly share your email address so we can share the dispute form with you.
Please let me know if this solution helps.
Kind regards,
Fana.
Standard Bank Team
04-01-2023 08:03 PM