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A one-stop forum for all your banking questions
14-09-2023 12:18 PM
14-09-2023 12:13 PM
14-09-2023 10:38 AM - edited 14-09-2023 10:39 AM
Good morning @Xoloh92 and @Ayabonga2.
Thank you for contacting me.
Our branch changes contact numbers in accordance with banking policy.
This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.
Thank you very much,
Fana.
Team Standard Bank
14-09-2023 10:27 AM
07-09-2023 01:37 PM
07-09-2023 01:36 PM
05-09-2023 03:54 PM
Good day, @Tash1432.
Kindly tell us how you would like us to assist you.
We look forward to your response.
Rehargs,
Fana.
Standard Bank Team
28-08-2023 07:35 AM
23-08-2023 03:46 PM
Good day @warrenrochert02.
We're sorry to hear about that.
Our team needs to have a look, as it sounds more like your profile was not updated accordingly.
Please send an email to [email protected] with the subject line Contact number change", along with your ID number and new contact details.
We look forward to your email.
Kind regards,
Fana.
Standard Bank Team.
22-08-2023 09:14 AM
14-08-2023 11:48 AM
Good morning @Tshenolo12.
Happy to have you among us.
Are you interested in receiving help changing your contact information?
Please describe how you would like us to help you so that we can help you more effectively.
Our branch updates contact information in accordance with banking policy.
The purpose of this is to guarantee that the information provided is accurate. To ensure a smooth operation, there is a form you must complete to confirm a change in your contact information.
best regards
Fana.
Team Standard Bank
14-08-2023 06:28 AM
11-08-2023 01:41 PM
Hi @dosti1,
You can reset your card PIN using the ATM. Or Alternetively visit your nearest branch for further assistance.
Hope this helps.
Kind Regards,
Thokozile.
Standard Bank Team.
11-08-2023 04:21 AM
11-08-2023 03:48 AM
11-08-2023 12:15 AM
27-07-2023 03:47 PM
Good afternoon @tbkmazi.
Thank you for reaching out.
Contact numbers are changed by our branch as per the banking policy.
The reason for this is to ensure that the details provided are correct, and there is a form you need to fill out to confirm a contact number change so that the process is seamless.
Kind regards,
Fana.
Standard Bank Team
22-07-2023 11:04 PM
22-07-2023 11:03 PM
22-07-2023 10:52 PM