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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Reply
Stefaan
New Contributor
0647740086
FanaM1
Community Coordinator

Good morning @Xoloh92 and @Ayabonga2.

 

Thank you for contacting me.


Our branch changes contact numbers in accordance with banking policy.

 

This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.

 

Thank you very much,

Fana.

Team Standard Bank

Xoloh92
New Member
Hi I would like change my mobile. Number I'm. No longer using the old one
Ayabonga2
New Contributor
I would like to change my number
Ayabonga2
New Contributor
FanaM1
Community Coordinator

Good day, @Tash1432.

 

Kindly tell us how you would like us to assist you.

 

We look forward to your response.

 

Rehargs,

Fana.

Standard Bank Team

Tash1432
New Contributor
FanaM1
Community Coordinator

Good day @warrenrochert02.

 

We're sorry to hear about that.

 

Our team needs to have a look, as it sounds more like your profile was not updated accordingly.

 

Please send an email to [email protected] with the subject line Contact number change", along with your ID number and new contact details.

 

We look forward to your email.

 

Kind regards, 

Fana. 

Standard Bank Team.

warrenrochert02
New Member
Hallo I went to the bank last month and my number is not yet change
FanaM1
Community Coordinator

Good morning @Tshenolo12.

 

Happy to have you among us.

 

Are you interested in receiving help changing your contact information?

 

Please describe how you would like us to help you so that we can help you more effectively.

 

Our branch updates contact information in accordance with banking policy.

 

The purpose of this is to guarantee that the information provided is accurate. To ensure a smooth operation, there is a form you must complete to confirm a change in your contact information.

 

best regards

Fana.

Team Standard Bank

Tshenolo12
New Member
Thokozile_M
Community Coordinator

Hi @dosti1

You can reset your card PIN using the ATM. Or Alternetively visit your nearest branch for further assistance.

Hope this helps.

 

Kind Regards,

Thokozile.

Standard Bank Team. 

dosti1
Occasional Contributor
Atm card pin reset
dosti1
Occasional Contributor
0844423803
Emmanuel187
New Member
Hi can you please resend my voucher from 0832866312 to my new number please
FanaM1
Community Coordinator

Good afternoon @tbkmazi.

 

Thank you for reaching out.

 

Contact numbers are changed by our branch as per the banking policy.

 

The reason for this is to ensure that the details provided are correct, and there is a form you need to fill out to confirm a contact number change so that the process is seamless.

 

Kind regards,

Fana.

Standard Bank Team

tbkmazi
Occasional Contributor
tbkmazi
Occasional Contributor
Change my phone number
tbkmazi
Occasional Contributor
FanaM1
Community Coordinator

Good day @chanellwilliams.

 

We appreciate you letting us know about this.

 

Please provide your contact information as well as the name of the branch you visited.

 

In order to fix this mistake, we would like to look into the service breakdown.

 

We forward hearing from you.

 

Regards,

Fana.