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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

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1 REPLY 1
FanaM1
Community Coordinator

Good day, @nkosinathiS.

 

Thank you for getting in touch with us.

 

Our system picks up that the information you are entering is incorrect.

 

Please ensure the following is correct:

  • Your email address and password are the ones you initially registered with.
  • Do not space out card information. Enter it as is.
  • You can reset your password by clicking forgot password if you do not remember your logging details.

If the issue continues, please email us at [email protected] so we can assist further.

 

Regards,

Standard Bank Team

nkosinathiS
New Member
I have a problem, been trying to link my card with app but keep on saying invalid credentials, what could be the problem?