Expired card

[FanaM1]

Hello, Community member.

We appreciate your communication with us.

For additional assistance, please send an email to [email protected] with the subject line "Community member | Card delivery inquiry" and your contact details.

We eagerly await your email so that we can be of additional assistance.

With regards,

Team Standard Bank

[53]

Can you please give me a call on behalf of my expired debit card. The courier want to deliver they need a payment electronically, but I cant without my card being activated

[FanaM1]

Hi @Daksha.

Debit cards cannot be ordered and delivered face-to-face.

They are only collected inside the branch, and you need to be physically present inside the branch with your ID book.

The reason for this is to ensure that the card is handed to the right person and to avoid any fraudulent activities that might occur.

Kind regards,

Fana.

Standard Bank Team.

[Daksha]

Can I have my new card delivered as my card has expired?? Please advise. Thanks. Mrs D