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A one-stop forum for all your banking questions
25-01-2023 11:33 AM
Hi kindly assist i need to link my profile to my new device,
17-01-2023 09:45 AM
Hi @Ree2.
Thank you for reaching out.
To use your app, it requires you to be DigiMe'd.
To link and secure your device, please follow the steps below:
Once it has been linked, you should be able to use your banking app.
Let us know if you require further assistance on this.
Kind regards,
Fana.
Standard Bank Team
17-01-2023 07:21 AM
29-12-2022 02:05 PM
Hi @ktmafologela.
We appreciate you reaching out to us.
Please tell us how you would like us to assist you.
We look forward to hearing your thoughts on this matter.
Regards
Fana.
Standard Bank Team
28-12-2022 08:56 PM
24-11-2022 02:49 PM
13-10-2022 06:26 PM
i have add the app on my phone now it says i must go to branch. my face regocnition is a problem. with not going to the bank how do i sort it out.
28-09-2022 03:36 PM
Hello @karenjaftha.
Thank you for sharing.
The one you are referring to is for registering for cellphone banking. The steps you followed are to enable you to use cellphone banking.
Linking your profile is done on Internet banking and mobile app. To link your device please follow the steps below:
1. On the app, click on more
2. Select your profile/ username
3. Select Link & secure your profile.
Once linked, you should be able to use your mobile app.
Please let me know if this solution helps.
Kind regards,
Fana.
Standard Bank Team
27-09-2022 04:54 PM
Please help me to link my device to my online banking app
16-08-2022 11:42 AM
Hello @PotShot.
Thank you for sharing.
The one you are referring to is for registering for cellphone banking. The steps you followed are to enable you to use cellphone banking.
Linking your profile is done on Internet banking and mobile app. To link your device please follow the steps below:
1. On the app, click on more
2. Select your profile/ username
3. Select Link & secure your profile.
Once linked, you should be able to use your mobile app.
Please let me know if this solution helps.
Kind regards,
Fana.
Standard Bank Team
15-08-2022 12:38 PM
What I did:
from the device, call *120*2345#
Choose 1) Register
Answer the questions
It makes you choose a new CSP (PIN), I don't think it will change your ATM PIN for the card, not sure, just remember both PINs for now
Can now do online banking
12-08-2022 08:59 PM
i kept on linking it gives me error
27-05-2022 03:09 PM
Hi, after downloading the app. You sign on the app with your user ID, and password. You should be able to access your digital banking. You can also reach out to us via Twitter on StandardBankZA, Facebook on Standard Bank. Should you receive any error message.
27-05-2022 12:44 AM
07-05-2022 08:25 PM
05-04-2022 04:32 PM
How do I link my device to my profile - step by step
16-10-2021 11:35 AM
21-09-2021 12:07 PM
20-09-2021 06:36 PM
12-09-2021 12:51 PM