How do link new phone to profile

[FanaM1]

Good morning, Luyanda6.

Thank you for reaching out.



To use your app, it requires you to be DigiMe'd.



To link and secure your device, please follow the steps below:

After logging in
Click more
Click on your user ID or name.
Click the link and secure your profile.
Once it has been linked, you should be able to use your banking app.



Let us know if you require further assistance on this.



Kind regards,

Standard Bank Team

[Luyanda6]

I want to relink my profile to my new phone?

[FanaM1]

Good morning, member.

Thank you for contacting us.

You may refer to the information we provided to complete the profile linking process.

Alternatively, you can reach out to our digital team by calling 0860 123 000, options 3 and 4, for assistance.

Regards,

Team Standard Bank

[8409125916085]

Hi, I have app on other device, so when download on this device I'm straclling can you please help

[smoultrie28]

how do link new phone to profile without going to branch

[FanaM1]

Hi @Miguel88.

Thank you for bringing this to our attention.

For assistance with entrusting your device, please visit your nearest branch with your documents.

Regards,

Standard Bank Team

[Miguel88]

I am a foreigner I can't do the Digime'd. How can I link my profile to my device? Can't even do the immediate pay and clear. Please help

[FanaM1]

Good day @nomfundo700.

Thank you for contacting us.

You may refer to the information we provided to complete the profile linking process.

Alternatively, you can reach out to our digital team by calling 0860 123 000, options 3 and 4, for assistance.

Regards,

Team Standard Bank

[nomfundo700]

Please link my standard bank app to my new phone

[FanaM1]

Good day @Predominate.

Thank you for reaching out.

To use your app, it requires you to be DigiMe'd.

To link and secure your device, please follow the steps below:

• After logging in
• Click more
• Click on your user ID or name.
• Click the link and secure your profile.

Once it has been linked, you should be able to use your banking app.

Let us know if you require further assistance on this.

Kind regards,

Standard Bank Team

[Alison15]

please guide me switch to my new iphone with standard bank app

[Predominate]

How do I link my device to a profile in the app

[FanaM1]

Good day, community member.

We would like to assist.

Please tell us how you would like us to assist you.

looking forward to your response.

Regards,

Standard Bank Team

[0695355056]

Help

[Christelenedeye]

Help me i cant get a new app on my new fone they ask the old app and i lost the old fone

[mhlongoalbetina]

It says my identity could not be confirmed, why

[FanaM1]

Good afternoon, @HkNyawose.

Thank you for contacting me.

Please let us know if there is anything else we can do for you. Are you looking for help replacing your misplaced ID so you can access your mobile app?

We look forward to hearing from you.

Regards,

Fana.

Team Standard Bank

[HkNyawose]

I want to do everything because I lost old number

[FanaM1]

Good day @Sjambo94.

Thank you for contacting us. 

You must be DigiMe'd in order to use your app.

Please follow the steps below to link and secure your device:
After logging in, select more.
Select your user name or ID.
Click the link to protect your profile.

You should be able to use your banking app after it has been connected.

Please let us know if you require any other support.

Thank you very much,

Fana.

Team Standard Bank

[Sjambo94]

They only give me one option to scan a code given by consultant