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Interaccount transfer

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tlhale
Visitor
I can't transfer money from my credit card to my cheque account.it gives me error message 'the PMM account may be locked'.at the ATM it gives me technical error,try later
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Community Coordinator

Hi Tlhale, please visit your nearest branch to see if your profile is still active.

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Community Coordinator

Hi Tlahle, alternatively, please call our self service help desk for assistance on 0860 238 837.

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Jaybee
New Member
I have the same problem. Reported it to the branch a week ago, when I follow up with the reference number they still can't give an answer. I must wait for the 25th July, only then can it be escalated. Please help
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Community Coordinator

Hello @Jaybee,

 

I can imagine your frustration on this. To assist you further kindly email us your account details so that we can investigate if your account is blocked or the reason behind all of this. You can mail us with your full query here: [email protected] using subject line " Inter-account transfer rejects/Community query"

 

Let me know once this is sent so that I can follow up on your mail.

 

Regards,

Boitumelo

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Senemem
Occasional Visitor

Hi

 

I have the same problem too. I have actually given up trying to fix it.

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Highlighted
Community Coordinator

Hello @Senemem,

 

I can understand your frustration regarding this. kindly email us your account details on: [email protected] so that we may be able to intervene and investigate the issue behind this. Please use the subject line " Inter-account transfer rejects/Community query" when forwarding your query.

 

Regards,

Mandy

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