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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

PREPAID METER DECODING

Reply
1 REPLY 1
FanaM1
Community Coordinator

Good morning, @EBeukes.

 

Thank you for reaching out.

 

You can check the token number under prepaid transaction history.

 

To access it from the app, please follow these steps:

  • Open and sign into the Standard Bank App.
  • Click buy,
  • Click Prepaid History to view your vouchers.

For an SMS to be resent, kindly contact our team on 086 028 8673.

 

Kind regards,

Standard Bank Team.

EBeukes
New Member
I bought electricity from the standard bank app and only received the 2nd SMS. I need the 1st SMS to decode my metre before entering the electricity tokens. I ran out of electricity