Unable to see credit card balance or transactions

[0799303178]

Please 🙏

[0799303178]

15000

[0799303178]

Hi

[0799303178]

10000

[0799303178]

50000

[0799303178]

1000000

[FanaM1]

Good morning, @Seema27.

We appreciate you letting us know about this.

That's very strange; it appears that the card is blocked and you can't access it as a result.

We need to pay attention to this and look into it.

Please contact us by dialing 0860 123 000 and selecting choices 3 and 4.

Please let us know how this turns out.

Regards,

Fana.

Team Standard Bank

[Seema27]

I am unable to see my credit card balances or transactions on the Standard Bank Mobile App and also internet banking. The block for my credit card shows zero balances and it is greyed out so I am not able to go into it and view the transactions. This only happens with my credit card account - my other accounts are visible and accessible. Is there a problem with the credit cards? Or is the credit card information not available on the app and internet banking at a certain time of day?