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Community


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Community

A one-stop forum for all your banking questions

error linking an account

Reply
1 REPLY 1
FanaM1
Community Coordinator

Hi @Liesl5.

 

We appreciate you letting us know about this.

 

Our branch team handles this type of account linking.

 

Once finished, the account will be visible on your banking app and be placed as a tile.

 

To link the accounts from different profiles, please make sure you have signing authority over your daughter's account and visit your local branch with your ID book or card.

 

This should fix the issue you were getting.

 

Best regards,

Fana.

Standard Bank Team.

Liesl5
New Member
Good evening

Ive been trying to link my daughters account with mine, but it sends error code 1004.And that permissions were not set for this card to be linked to this profile.